COVID-19 Support and FAQs

Practical guidance for players, coaches, officials, volunteers, clubs, leagues, parents/carers and facility providers undertaking outdoor competitive grassroots football activity in England.  

Football is leading the way in trying to ensure all players, spectators, volunteers and their families are safe and that the game can be played at all levels. 

London FA is working very closely with the FA nationally to support the game in London to adapt to the many guidelines and requirements from the UK government 

Following the news that London will be moving from Covid Tier 1 to Covid Tier 2 at midnight on Friday 16 October, we have set out below an easy-to-digest summary of the main changes. A link to the full guidance and the latest FAQs is also included.

The government has been clear that under Covid Tier 2 guidelines, ‘exercise classes and organised sport can continue to take place outdoors. These will only be permitted indoors if it is possible for people to avoid mixing with people they do not live with (or share a support bubble with), or for youth or disability sport’. 

It has become clear that the resurgence of Covid-19 infections are strongly related to social gatherings that do not abide by guidance provided, especially regarding travel, social distance, washing of hands and face coverings. 

This is particularly the case in hospitality areas and so, with some exceptions, it is recommended that spectators do not attend games. The focus at this stage is keeping participants actively playing football on the pitch wherever we can.

Please read the message from the London FA CEO and Chairman released earlier this week here

It is imperative that you do not attend or participate if you are displaying any symptoms of Covid-19, are awaiting a test result or are part of a household which is self-isolating. Please remember to consider Government messaging regarding ‘Hands. Face. Space.’ 

At all levels of football the NHS QR code or similar must be displayed and all in attendance must scan on entry or provide contact details - register here

More detail on the NHS QR code requirements is contained in the updated FAQs, which can be viewed by clicking on the box below.

All Adult Football Outside of the National League System

  • Organised football can continue to take place outdoors
  • Spectators at training or matches should be discouraged. If attending, supporters, parents, and other spectators should remain socially distanced (restricted to discrete six-person gathering limits and spread out)
  • Changing rooms are an area of increased risk of transmission. Where possible, they should remain closed. Players and Officials should arrive changed and shower at home. Exceptions may be made where safety and safeguarding measures require their use

Youth & Disability Football

  • Organised football can continue to take place
  • 1 parent/carer per Player at matches/training - these are not classed as spectators but are in attendance to supervise their child from a safeguarding/welfare perspective
  • Face coverings should be worn at all times by those in attendance unless a playing participant.
  • Changing rooms closed and only accessible for toilets or for, safeguarding or welfare issues

Indoor Football

  • Exemptions for organised indoor team sports for disabled people and also for children (under-18s). Therefore, disabled people and children can continue to play indoor sport without restrictions on numbers
FA WPL Reserve Section and Reserve Cup

FA Guidance Documents

Click here to download the latest guidance documents produced by The FA.
Person uses a smartphone and laptop.

NHS Test and Trace

Updated guidance on Test and Trace - 24/09/2020

Frequently Asked Questions

The latest FAQs on COVID-19 produced by The FA - last updated on 24/09/2020.

London FA’s policy is to follow Government, Public Health England, NHS and Football Association advice directly, with the priority being the health and wellbeing of all. We will continue to work closely with the grassroots game during this time.

The links to the latest updates and advice to the British public is copied at the links below:




For any enquiries for London FA, in the first instance please CLICK HERE to visit our Freshdesk Solutions Hub.

If your enquiry is of a technical nature, please CLICK HERE to visit the FA Grassroots Technology Solutions Hub.

Our website contains many useful guides and Frequently Asked Question sections. For example see the following for any discipline or coach education queries:

For any queries that cannot be answered via our website, please email the relevant shared inbox and a member of the London FA team will come back to you. Our shared inboxes are as follows:

At London FA we have invested in a new email management system called Freshdesk, and this is now live across our discipline, coaching, refereeing and county cup platforms. This system allows us to set specific response deadlines for email queries and track progress in resolving queries. 

Please do provide feedback on how this system is working, via the short email survey sent automatically to you once a query is resolved.

For any urgent queries we are still operating a skeleton customer service line, on our usual switchboard number. Please note that call waiting times may be extended at this point in time.


We recognise that the above will not necessarily provide you with the answers to the many questions you may have. 

To support you with this we have developed a specific Covid-19 FAQ page, which covers a wide range of topics.

Please visit this FAQ page here