Safeguarding & Welfare Support Officer Vacancy

Vacancy - Football Welfare Manager

We're looking for a Football Welfare Manager to join London FA.

We're looking for a Football Welfare Manager to lead our welfare and safeguarding work.


Title: Football Welfare Manager
Salary: £32k
Location: Hybrid working arrangements (minimum of one day per week at London FA’s office – Wembley Stadium)

The Football Welfare Manager is a key position in our business. As the governing body for football in London, it is our duty to ensure that all football played across the capital is a safe, enjoyable, and positive experience for the many children, young people and adults who regularly play, watch, coach, referee, and volunteer. This is our most important goal and without this foundation in place we are not able to deliver anything else.

The Football Welfare Manager will lead our welfare and safeguarding work. Reporting directly into the CEO and working closely with the FA team nationally, you will form a team of two as you will manage an Assistant Designated Safeguarding Officer. You will join a diverse and dynamic organisation that cares passionately about the role grassroots football can play to change people’s lives. We value and develop our employees and promote several benefits to include very flexible working arrangements, good staff development and progression opportunities and a generous pension scheme. 

Job purpose

  • To support the delivery of The FA National Game Strategy and London Football Association Strategy 2020-2025 and annual operational plan.
  • To operationally manage and lead London FA’s safeguarding and welfare work, in line with legislation, FA safeguarding policy, procedures, regulations, standards and guidance.
  • To operationally lead the implementation and maintenance of The FA’s Safeguarding Operating Standard for County FAs and driving safer practice across grassroots football in London.
  • Line manage the Assistant Designated Safeguarding Officer, whose responsibilities include tracking and ensuring ongoing compliance with The FA’s Safeguarding 365 Standard for County FAs. 
  • Refer to The FA Safeguarding Case Management Team (FA SCMT) child abuse and adults at risk concerns, acting in line with the relevant FA safeguarding policy, regulations, and guidance. 
  • Deal with all low-level concerns and complaints with a focus on timeliness and outcomes, logging these on London FA ‘s Record-My system, in line with FA policy, regulations, and guidance.

Experience and Skills

  • Relevant experience in a child protection, safeguarding, welfare, or similar role. 
  • Knowledge of current safeguarding and welfare legislation, policy and practice relating to children and adults at risk. 
  • Ability to manage complex policies, processes, and procedures, delegating tasks across teams and individuals to ensure good practice is maintained
  • Clarity about what constitutes poor practice and abuse and how to manage cases effectively.  
  • Ability to promote safer practice and the importance of safe and fun football environments.  
  • Effective prioritisation and time-management skills.

Download full Role Profile 

About London FA

Based at Wembley Stadium, the London Football Association is responsible for governing, safeguarding, and developing football across the capital. We were established in 1882 and have an incredibly rich and proud history. More recently we have been undergoing a period of exciting transformation and modernisation through the delivery of our strategy – Harnessing the Power of Grassroots Football.

At the heart of this strategy is a vision to harness the power of football to enrich more lives in London. We are passionate about the wider benefits that football can bring to society, and we know that if we are to have any chance of delivering this vision, we must create the right environments for people to thrive.

Application process

If you would like to apply for the role, please download the Application Form and submit your completed application form to by 5pm, Wednesday 22nd March 2023.

Interviews will be held at Wembley Stadium on Wednesday 29th March 2023.

If you have any queries or would like an informal discussion about the role before submitting your application form, please email Paul Bickerton, CEO, at