Vacancy: Investigations Officer

This vacancy is now CLOSED

Based at Wembley Stadium, the home of football, the London Football Association is responsible for governing, safeguarding, and developing football across the capital.

We were established in 1882 and have an incredibly rich and proud history. More recently we have been undergoing a period of exciting transformation and modernisation through the delivery of our strategy – Harnessing the Power of Grassroots Football. 

At the heart of this strategy is a vision to harness the power of football to enrich more lives in London. We are very enthusiastic about the wider benefits that football can bring to society, and we know that if we are to have any chance of delivering this vision, we must create the right environments for people to thrive.

The Investigations Officer is a crucial role in our business, responsible for ensuring there is integrity and fair play across our great game. As the governing body for football in London, it is our duty to ensure that all football played across the capital is a safe, enjoyable, and a positive experience for the many children, young people and adults who regularly play, watch, coach, referee, and volunteer. This is our most important goal and without this foundation in place we are not able to deliver anything else. 

As Investigations Officer, you will conduct thorough and impartial investigations into reported incidents, complaints, breaches of FA rules and regulations, through the application of the FA’s regulations and guidelines. You will manage the investigations process from the receipt of a report of misconduct through to a charge being raised. Reporting directly into the Head of Football Services, you will work as part of London FA’s investigations team and with the FA’s discipline team nationally. 

You will be joining a diverse and dynamic organisation that cares passionately about the role grassroots football can play to change people’s lives. We value and develop our employees and promote several benefits, to include very flexible working arrangements, numerous staff development and progression opportunities and a generous pension scheme. 

Headline details

Investigations Officer
Circa £31k (Grade 3)
Hybrid working arrangements (minimum of one day per week at London FA’s office – Wembley Stadium. Currently a Wednesday)

Job purpose:

To support the delivery of The FA’s National Game Strategy, London FA’s Strategy 2020-2025, and annual operational plan.
To deliver the London FA’s discipline processes and investigations into on and off-field behaviour and reported misconduct. 
To sanction and administer each case according to FA rules and regulations and time limits.
To help deliver the club and leagues affiliation and sanctioning process, supporting the delivery of the London FA strategic plan and National Game Strategy in partnership with colleagues and key stakeholders. 
To always act in the best interests of Children and Young People and to ensure their welfare is considered in all decision and actions taken.

Experience and Skills:

Experience of working in a high-pressure environment and able to deliver results within agreed time limits.
Knowledge and understanding of football regulations.
Experience of people skills to interact effectively with diverse individuals and stakeholders.
Excellent administration, secretarial and IT skills
Ability to prioritise and structure work.
Strong analytical and critical thinking skills with diligence
Excellent communications skills, both verbal and written
Ability to read, digest and assimilate information quickly and effectively.
Ability to form good working relationships with internal and external customers.
Able to effectively monitor and evaluate data and information and apply it to the relevant work area.
Project management skills
Able to work and lead within a team environment to deliver agreed outcomes.
Excellent time-management skills. 

Applications are now closed